Emergency Service

We provide you and your pets with an emergency service during our normal business hours, for any critical illness or injury. We hope your pet never needs us for an emergency however, common emergencies relate to car accidents, heart conditions, poisoning and a range of injuries.

Upon arrival, your pet will be assessed by one of our veterinarians. We will aim to provide an estimate of the costs involved with your case, however, please be aware that with emergency procedures costs can vary depending on what services and treatments are required. Our veterinarians will keep you updated regularly during the course of your pet's stay in hospital. In some cases we may need to refer to a veterinary specialist centre or 24-hour emergency facility.

For any emergencies after-hours, please call Centre for Animal Referral & Emergency (CARE) on 9417 6417. They are located at 5 Hood Street, Collingwood 3066, and are staffed 24 hours a day.